Bilingual customer service agent

1884930467

COP $2 a $2,5 millones

Colombia Cali / Otras

Publicado 12 Oct 2021

Servicio al Cliente

50 Vacantes

TaskUs
Sector de la vacante:
Telecomunicaciones

Descripción general

So what does a Teammate really do? Think of yourself as the backbone of the company, not just anyone is qualified for this role! We make sure we get the best of the bests. After all, we are a ridiculously good company with our employees being the top-notch.

You are going to receive inbound and/or place outbound calls as well as provide accurate and timely responses for inquiries coming through email and live chat support channels in order to manage and resolve customer complaints. Strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.

REQUIREMENTS: Bilingual in English - strong verbal and written communication and comprehension skills. Also, someone who's willing to work on cyclical schedules.

BENEFITS: Awesome company, excellent salary, 2 days off, Birthday day off, Prepaid medicine, Dental plan, Life insurance, Gym and Yoga on site, tuition program and Indefinite term contract.

Requisitos para postularse

* We need someone who's willing to work on cyclical schedules.
* Strong verbal and written communication and comprehension skills in English.
* Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction.
* A person who's resourceful, able to multitask, and has high attention to detail will be a great addition to the team.
* Full-time availability

Datos complementarios

1884930467

Auxiliar, asistencial y otros

(Otro)

Servicios de telecomunicaciones

Sin experiencia

Contrato Indefinido

1884930467

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